Frequently Asked Questions

Choose a theme, decide on any extras, and fill out a booking request. We will respond within 48 hours to confirm, answer any questions, and collect the deposit. On the day of your event we will deliver, set up, and style your event area. Items will be picked up the following day.

We recommend booking your event as soon as possible to ensure you get the date and theme you want; 1-2 months in advance if possible, but we accept last minute bookings if we have availability. You can start the process of booking online with our Booking Form. Once you submit the form, we will get back to you within 48 hours to confirm. Feel free to contact us prior to booking with any questions you may have. Email if our preferred and quickest method of contact but, feel free to reach out via phone if you prefer.

We require a smoke-free and clean space for set up. We ask that the event area be pet free when possible for the duration of the rental period to prevent any damage to the equipment. Each tent is approximately 47 x 45 x 51 inches and mattresses are approximately 75 inches in length. Please be sure you have adequate space for the amount of tents requested. We may request photos and dimension information to determine the best layout for the event. All furniture must be moved by you prior to our arrival. We are not permitted to move any furniture. Currently, all events are indoor only.

We accept Venmo or PayPal for the deposit ($100) to reserve your date. Final payment is due at the time of event set-up. We accept PayPal, Venmo, or cash. Credit card payments coming soon. PayPal - hello@meetatmidnight.com Venmo - @meetatmidnight

We require a $100 non-refundable deposit for all events. Your party date is not confirmed until the $100 deposit is received. The balance is due when we arrive for the event set up. If payment is not received, your party will be subject to cancellation without a refund on any amount paid toward the party, including the initial $100 deposit. ​There can be no changes made to the number of party guests within 48 hours of the event. Cancellations ten (10) days prior to the party will receive a full refund of deposit paid. The deposit of $100 will not be refunded for cancellations made less than ten (10) days prior to the event. In the event that we must cancel your event for an unforeseen emergency (other than a weather event), you will receive a refund of your $100 deposit, any amount already paid toward your balance, and we will offer (based on availability) a future date for your event at no charge. If your event has to be cancelled due to inclement weather, we will refund your deposit and any any amount paid.

You will receive a confirmation email the week prior to your event with a 1 hour delivery and pick up window. Deliveries will begin at 3pm for Friday events and 10am for Saturday events. Set ups can take 1-2 hours depending on size and add ons. Pickups will begin at 10am the next day. Pickups take approximately 1 hour. If you have a preferred set up and pick up time, please let us know when booking. There is an additional fee of $1.00 per mile for any events outside of the 30 mile delivery area.

We ask that you provide direct adult supervision to children ages 8 and under if they will be in the event space during set-up. We also ask that if you have pets, that they not be in the event space during set-up. ​We use inflatable air mattresses as well as fold out mattresses for our events. The United States Consumer Product Safety Commission advises adults to never let a child under the age of 15 months on inflatable air mattresses as doing so poses a risk of suffocation.Please ensure no children under the age of 15 months are sleeping on the air mattresses. ​​

All of our materials are laundered/sanitized using detergent brands free of perfumes and dyes and are hypoallergenic. All guests are required to bring their own pillow to sleep on. The pillows we provide are for decoration purposes only. After each event all pieces of bedding are laundered and items are rotated. Mattresses, tent covers, decorative pillows, trays, accessories, and other styling items are cleaned and disinfected.

Meet Me at Midnight Events assumes no responsibility or liability for accidents or damages. In the event of damage or loss of our inventory and/or damage or loss to the party’s location, the financial responsibility lies entirely on the client. Meet Me at Midnight Events is not responsible for allergic reactions or any other medical reaction stemming from the use of our tents and accessories during the party. In the case of liability and/or financial remuneration due to the aforementioned, the responsibility lies strictly with the client.

Damage other than normal wear and tear of property belonging to Meet Me at Midnight Events will result in assessment of charges and the client will be billed. The client is responsible for damages to property from the client and/or guests.

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